FAQs

Shipping is free within Hong Kong, Macau and Mainland China. For all other destinations, rates are calculated by weight at checkout via Hong Kong Post Speedpost. Orders ship within 48 hours (Monday through Saturday, excluding holidays), fully tracked and registered.

We accept returns for a full refund or store credit. Email return@snineonline.com to request a return. Items must be received within 14 days (domestic) or 21 days (international) of receipt, in new, unworn and unwashed condition with tags attached. Accessories, eyewear, swimwear and sale items are final sale.

Check our Size Chart for measurements across the collection.

General enquiries: info@snineonline.com
Press: pr@snineonline.com
Sales: sales@snineonline.com